November 24, 2009 – 9:20 am
The day after Thanksgiving is National Listening Day, a project of StoryCorps, the popular program that records people’s reflections on their life experiences and is sometimes featured on National Public Radio.
StoryCorps is asking people participate to “interview someone you know” by recording interviews in veteran’s hospitals, senior centers, homeless shelters, and other community centers. It’s [...]
October 30, 2009 – 10:16 am
Poor listening is a core contributor to miscommunication and conflict – and that can be very expensive to a business or a relationship. Here’s a short list of how miscommunication can be costly – and thus the savings inherent in honing the listening skills in an organization.
Increased Conflict
Reduced Profit
Increased Costs (See a calculation!)
Reduced Productivity
Delayed and [...]
Silence. Just silence.
Silence can sometimes be a powerful addition – even a contribution – to a conversation. It is normal to want to say something after the other person has stopped talking. It shows we’re interested, that we’re engaged in the conversation.
But sometimes our urge to say something comes from being uncomfortable with a lull [...]
Listening 101 is proud to offer a new 1-on-1 Communications Excellence Coaching program, designed to give individuals a professional and personalized month-long training in listening and speaking in work, family, and social situations.
Trained Communications Excellence Coaches work closely with an individual to evaluate current listening habits, strengthening what works well and adding knowledge and skills [...]
