Calvin Coolidge, the 30th President of the United States, is credited with this quote about listening.  So often in business, either as an employee, salesperson, business owner or job seeker, we feel the need to speak much more than is necessary or even effective.

Dale Carnegie underscores this point in his 6th Principle for “Gain the Willing Cooperation of Others”:

Let The Other Person Do A Great Deal Of The Talking.
Not only will the person share information, but he or she might “talk themselves” into cooperating.

Taking Listening 101 will allow people, teams, and groups to practice speaking less and listening more – and then see the impact in their own work!